Privacy Policy

Effective 6 October 2026

This policy explains what information the PDF Reader & Editor app ("the app") collects, why, and the choices you have. The app is made by Pevah Tech Solution ("we", "us"), based in Kenya, which is the data controller for the personal data described here.

1. Information we collect

Information that stays on your phone

The PDFs you open, import, scan or create, your annotations, bookmarks, reading progress, folders and saved signatures are stored in the app's private storage on your device. Scanning (Google ML Kit document scanner) and OCR (Google ML Kit text recognition) run on your device. We don't receive this information unless you sign in and it is synced, as described below.

Account information

If you create an account, we collect your name and email address, and a unique user ID. If you sign in with Google or Apple, we receive your name and email from that provider. Passwords are handled by Google Firebase Authentication; we never see them. You can use the app as a guest without an account.

Synced library (signed-in users)

When you're signed in, the app syncs your library so it's backed up and available on your other devices: your PDF files (including annotations and filled forms saved into them), file names, folders, bookmarks, reading progress, favourites, Trash state and saved signature images.

Documents you send to cloud tools

The Office to PDF, Web page to PDF, Compress and Repair tools process files on a server. When you use one, the file you choose (or, for Web page to PDF, the web address you enter) is uploaded for processing. The app always asks before uploading.

Documents and questions you send to Ask AI

When you use Ask AI, the document you ask about is uploaded to your private cloud storage and, with the questions you type, sent to Google's Gemini AI (through Google Cloud Vertex AI) to produce an answer. The uploaded copy is deleted when you close Ask AI, and conversations are not saved.

Usage counts

Plus and Pro include a monthly allowance of cloud-tool files and Ask AI questions. To apply it, we keep a count of how many you use each month and each day, together with your plan. These counts contain no document content.

App integrity information

To protect our services from abuse, the app uses Firebase App Check, which asks Google Play Integrity (Android) or Apple App Attest / DeviceCheck (iOS) to confirm requests come from a genuine copy of the app. This involves device and app integrity signals processed by Google or Apple.

Purchases

If you buy Premium, payment is processed by Google Play or the Apple App Store. We receive confirmation of your purchase and its status, but never your card or payment details.

Advertising

The app shows ads to all users (banners, an ad in long file lists, an occasional full-screen ad after a tool finishes, and optional video ads you can watch to use a Premium tool once). These are served by Google AdMob, which collects your device's advertising ID, IP address, device and app information, and how you interact with ads, to serve, measure and (where you've agreed) personalise ads and to prevent fraud. Ads never use the contents of your documents.

If you're in the European Economic Area, the UK or Switzerland, the app asks for your consent with Google's consent form before ads are personalised, and you can change your choice at any time in Settings → Ad privacy choices. Anywhere, you can reset or delete your advertising ID, or opt out of personalised ads, in your phone's settings (Android: Settings → Privacy → Ads; iOS: Settings → Privacy & Security → Tracking). See how Google uses data from apps that use its services.

What we don't collect

The app contains no analytics or crash-reporting SDKs. We don't collect your precise location, contacts or browsing activity.

2. How we use information

• To provide the features you use: signing in, syncing your library, running cloud tools and answering Ask AI questions.
• To keep the service secure and prevent abuse (for example App Check and access rules that limit your data to your account).
• To provide Premium features you've paid for.
• To show ads, which keep the app free to use.
• To respond when you contact us for support.

Our legal bases under the Kenya Data Protection Act, 2019 are performing our agreement with you (providing the app and its features), your consent (for example when you choose to upload a document to a cloud tool or Ask AI), and our legitimate interest in keeping the service secure.

3. Service providers we share information with

We share information only with the providers needed to run the app, who process it on our behalf:

We don't sell or rent your personal data. Apart from what AdMob collects itself to show ads, we don't share your information for advertising. We may disclose information if required by law or to protect the rights and safety of our users or others.

4. Where your data is stored

Your synced library and account data are stored on Google Cloud servers in the United States. iLovePDF processes cloud-tool files on servers in the European Union. Google may process Ask AI requests in other countries. Where data is transferred outside Kenya, we rely on these providers' contractual and security safeguards, as permitted by the Kenya Data Protection Act.

5. How long we keep it

• Synced library: until you delete the item, or delete your account. Files you move to Trash are deleted for good after 30 days.
• Cloud tool files: deleted from our storage as soon as the result is ready and downloaded. iLovePDF deletes processed files from its servers within a few hours.
• Ask AI: not stored by us. Google retains requests only as described in its Gemini API terms.
• Account details: until you delete your account.
• Support emails and messages: as long as needed to help you, and no longer than 2 years.

6. Security

Data is encrypted in transit (HTTPS) and at rest on Google Cloud. Access rules ensure each account can only read and change its own data. No method of storage or transmission is completely secure, but we work to protect your information and will notify you and the Data Commissioner of a breach as the law requires.

7. Your rights and choices

Under the Kenya Data Protection Act, 2019 you have the right to be informed about how your data is used, to access it, to correct it, to object to its processing, and to have it deleted. You can:

• Use the app as a guest, so nothing is uploaded.
• Choose not to use cloud tools or Ask AI.
• Change your ad consent in Settings → Ad privacy choices (where shown), or limit ad tracking in your phone's settings.
• Delete files, folders and signatures in the app; deletions sync to your cloud copy.
• Delete your account and all synced data in Settings → Delete account (see how to delete your account).
• Contact us to request a copy of your data or to exercise any other right.

If you're unhappy with how we handle your data, you can complain to the Office of the Data Protection Commissioner in Kenya.

8. Children

The app is not directed at children under 13, and we don't knowingly collect personal data from them. If you believe a child has created an account, contact us and we'll delete it.

9. Changes to this policy

We may update this policy as the app changes. We'll update the date above and, for significant changes, let you know in the app before they take effect.

10. Contact us